1. Introduction
Welcome to Fygesou. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to home and garden maintenance.
This policy applies to information we collect on our website, in email, text, or other electronic messages between you and our website, and when you interact with our advertising and applications on third-party websites and services.
2. Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal Identifiers: Name, postal address, email address, telephone number, and other similar identifiers.
- Account Information: Username and password for account creation.
- Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Collect Your Information
We use different methods to collect data from and about you including through:
- Direct interactions: You may provide us with your personal data by filling in forms, creating an account, or corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you navigate through our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.
4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer and manage your account.
- To process and deliver your orders, including managing payments and collecting money owed to us.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To enable you to participate in features of our service.
- To administer and protect our business and this website.
- To deliver relevant website content and advertisements to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.
6. Your Rights Under GDPR
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Last Updated: May 15, 2023